Customs and Logistics Agents
Our full range of services include ongoing support from start to finish. While your cargo is going through customs procedures we are here to answer any questions you have, provide the status of your cargo, and offer local and technical advice.
As a complement to our customs agent services, we also have a network of strategic partners to meet the logistics and transportation needs of our customers.
We are specialists in
Customs Procedures Management
Import and export, re-export, transit, transfer, transitory warranty deposit, warranty deposit
Comprehensive cargo logistics
Tracking and collection, document management, packing, stowage, loose and containerized cargo, loading and unloading
Local and International Customs Procedures
Handling of customs procedures and foreign trade, fulfilling the requirements for the arrival or departure of goods in customs territory
Computerized customs system
We have the software to easily control and manage customs procedures
Bilingual Staff
Our team speaks English and Spanish
Exonerations
Temporary or permanent waiver for taxes on the import of goods
Classification
Operation that classifies the goods, verifying its nature and value, weight, size, the tariff, and determining the duties and taxes applicable to them
License for processing goods in transit
Legal authorization that allows us to act on behalf of a third party to the customs offices
Commercial Movement
Document management for carrying out commercial import operations and export of goods within free zones
Tax Refunds
Procedure to recover taxes when applicable
Coordination with forwarding agents, shipping lines, airlines, and transportation carriers
Programming with the various freight and logistics transportation services and delivery of merchandise to customers
Advice on customs techniques and foreign trade
We advise our clients in all processes and procedures in order to have an efficient and more streamlined clearance of goods
On the ground personnel
Assigning an operating unit within the premises of the company, to manage, monitor and coordinate the corresponding shipments
Transporting musical equipment
We can help with transporting musical equipment in a safe and fast manner
Advice on how to manage free-trade commercial agreements and customs tariffs
Assistance, advice and support on possible tariff advantages for products in the various trade agreements between Panama and its trading partners
Training in logistics, purchasing and customs traffic
Learn how to keep current on updates with customs regulations and foreign trade
Entertainment & Shows
Among our strengths is extensive experience in cargo handling for a number of large musical performances from famous international stars.
In addition, we have provided our services to major film, television and entertainment productions in Panama such as the movies James Bond Quantum of Solace and Basic, the Survivor series (three of its seasons), the Cirque Du Soleil show, Miss Universe, and many more.
TRADE SHOWS & Expos
Arturo Araúz has extensive experience working as the official customs broker for prestigious fairs such as Expocomer, Latin American & Caribbean Tyre Expo, Expo Logística, Expo Bebida, Expomedica, Congreso del Canal de Panamá.
